NavSight Pro

User Guide

Version 2026 · For Ship Managers, DPAs & Vetting Superintendents

🏠Platform Overview

NavSight Pro is an all-in-one maritime compliance platform built for ship managers, Designated Persons Ashore (DPAs), vetting superintendents, and fleet operators. It replaces disconnected spreadsheets and manual processes with a single, real-time dashboard covering every major compliance regulation.

What NavSight Pro covers

⚙️Account Setup

Creating your account

1. 1
   Register at navsightpro.comClick Get Started on the homepage. Enter your full name, company name, work email, and a password of at least 8 characters.
2. 2
   Verify your emailCheck your inbox for the verification email from NavSight Pro. Click the link to activate your account. The link expires in 24 hours.
3. 3
   Log in and add your first vesselAfter verification you are taken to the Fleet Overview dashboard. Click + Add Vessel to register your first vessel.
4. 4
   Invite your teamGo to Settings → Team to invite colleagues. Assign each person a role that matches their responsibilities.

Resetting your password

Click Forgot Password on the login screen and enter your registered email address. You will receive a reset link valid for 1 hour. Passwords must be at least 8 characters.

👥Roles & Permissions

NavSight Pro uses role-based access control. Each team member is assigned one of four roles. Permissions apply across all modules.

🚀First Steps

Recommended setup sequence

1. 1
   Add your vesselsGo to My Vessels → Add Vessel. Enter the vessel name, IMO number, MMSI, flag state, vessel type, and gross tonnage. You can bulk-import via CSV using the template provided.
2. 2
   Upload vessel certificatesNavigate to a vessel and open Certificates. Add each statutory certificate with its expiry date. NavSight Pro will immediately begin monitoring and alerting.
3. 3
   Configure alert settingsGo to Settings → Alert Settings to set your preferred alert thresholds (default: 90 / 60 / 30 days before expiry) and the email addresses that receive alerts.
4. 4
   Invite your teamGo to Settings → Team Management and invite team members by email. Set their role and the vessels they should have access to.
5. 5
   Activate your modulesFrom Settings → Modules, activate the compliance modules relevant to your fleet. Each module can be enabled per vessel.

🚢Fleet Management

Fleet Overview dashboard

The Fleet Overview is the first screen you see after logging in. It shows six KPI cards at the top:

• Total Vessels — the number of vessels registered in your company account.
• Valid Certificates — count of certificates currently within their validity period.
• Fleet Compliance — average PSC readiness score across all vessels (0–100%).
• Expiring Soon — vessels with at least one certificate expiring within 90 days. Hover to see the vessel names.
• Expired — vessels with at least one expired certificate. Hover for the list.
• Open Issues — total of overdue PMS jobs, open QHSE CARs, and open ISM non-conformities. Hover to see the breakdown by module.

Adding a vessel

1. 1
   Click + Add VesselFrom the Fleet Overview or My Vessels page, click the + Add Vessel button in the top-right corner.
2. 2
   Enter vessel detailsFill in the vessel name, IMO number, MMSI, flag state, vessel type (tanker, bulk, container, etc.), gross tonnage, and year built.
3. 3
   Save and add certificatesOnce saved, you are taken to the vessel detail page where you can immediately begin adding certificates.

PSC readiness score

Each vessel receives an automatic PSC Readiness Score (0–100%) based on the status of eight key statutory certificates: Safety Management, Document of Compliance, ISSC, IOPP, Load Line, Safe Manning, MLC, and SEEMP/CII. A score of 80%+ is considered inspection-ready.

📋Certificates

Certificate status colours

Adding a certificate

1. 1
   Open the vessel and click CertificatesNavigate to the vessel detail page and select the Certificates tab.
2. 2
   Click + Add CertificateSelect the certificate type from the dropdown, enter the issue date, expiry date, and optionally upload a scanned copy.
3. 3
   SaveThe certificate appears immediately in the list and is monitored for expiry. Alerts will fire at 90, 60, and 30 days before expiry.

⏱️Watchkeeper

Regulatory basis

Timesheet workflow

1. 1
   Crew enters daily timesheetEach watchkeeper logs work and rest periods for the day on the vessel app. The compliance engine checks entries against STCW/MLC rules and flags any violations immediately.
2. 2
   Submit for reviewThe crew member submits the completed timesheet. Status moves to Submitted. The vessel Master or Chief Officer can then review the entry.
3. 3
   Shore review (DPA / Fleet Manager)The shore-side reviewer can Approve the timesheet or Return for Correction with a comment. Returned timesheets go back to the crew for amendment.
4. 4
   CountersignatureOnce approved, the Master countersigns the timesheet to attest correctness. Status moves to Countersigned.
5. 5
   LockThe final shore-side lock seals the record. Locked timesheets cannot be edited. They form the audit trail available for PSC and flag state inspections.

Fleet dashboard

The Watchkeeper overview in NavSight Pro shows fleet-wide KPIs:

• Total timesheets — all submitted periods across all vessels
• Compliant — timesheets with zero violations
• Pending review — submitted timesheets awaiting shore approval
• Donut chart — breakdown by COMPLIANT / WARNING / VIOLATION across the fleet

Vessel app

The NavSight Vessel App runs on board and syncs watchkeeper data to the cloud over HTTPS. Crew log in with vessel credentials issued by the shore team. Timesheets are synced automatically whenever an internet connection is available. The shore portal always shows the latest synced data.

🔧Planned Maintenance System (PMS)

Key concepts

• Maintenance Job — a scheduled task with a due date or running-hour trigger (e.g. engine service every 500 hours).
• Job Card — the record created when a job is completed, including who did it, when, and what was found.
• Defect Report — an unplanned defect found during operation or inspection, with corrective action tracking.
• Running Hours — hour meter readings for engines and machinery that trigger hour-based maintenance tasks.

Creating a maintenance schedule

1. 1
   Go to PMS for the vesselSelect the vessel and open the PMS module. Click + Add Job.
2. 2
   Set job detailsEnter the job name, system/equipment, category, responsible officer, interval (days or running hours), and next due date.
3. 3
   Complete the jobWhen the job is done, click Complete. Enter the completion date, running hours at completion, findings, and any parts used. This creates a permanent job card.

🌊MARPOL & CII

Oil Record Book (ORB)

The ORB Part I covers machinery space operations (bilge water, sludge, bunker operations). ORB Part II covers cargo/ballast operations for tankers. Both are logged with operation codes, quantities, positions, and officer signatures — exactly as required by MARPOL Annex I.

CII Rating

NavSight Pro automatically calculates the vessel's Carbon Intensity Indicator (CII) rating (A–E) based on fuel consumption data entered in the MARPOL module. The calculation follows MEPC.338(76) methodology.

• Enter fuel consumption data monthly under MARPOL → Fuel Logs.
• The CII dashboard shows the current annual rating and the required rating for the vessel's type and size.
• The SEEMP Part III document is automatically populated with the CII data for flag state submission.

🚒SOLAS

Drill records

SOLAS requires regular drills to be logged. NavSight Pro tracks:

• Abandon Ship / Muster Drills — monthly as required by SOLAS Regulation III/19.
• Fire Drills — monthly, alternating with abandon ship drills.
• Man Overboard (MOB) Drills — every three months.
• Enclosed Space Entry Drills — every two months.
• GMDSS Equipment Tests — daily, weekly, and annual tests as required.

LSA and fire equipment

Register all LSA and fire-fighting equipment under SOLAS → Equipment. Each item has a service interval, last service date, and next due date. Overdue service items are flagged and appear in alert emails.

🛡️QHSE

Deficiency lifecycle

1. 1
   Raise deficiencyAny officer or manager can raise a deficiency. Enter the description, category (PSC, internal audit, near miss, etc.), vessel, location, and severity.
2. 2
   Assign and set due dateA responsible officer is assigned. A target close-out date is set. The deficiency status becomes Open.
3. 3
   Record corrective actionWhen action is taken, the assigned officer records what was done. Status moves to Action Taken — Pending Review.
4. 4
   DPA/Manager review and closeA manager or DPA reviews the corrective action, verifies it is satisfactory, and closes the deficiency. A root cause analysis can be added.

Permit to Work (PTW)

Raise PTW forms for hot work, enclosed space entry, working at height, electrical isolation, and other high-risk operations. Each PTW includes hazard identification, control measures, authorising officer signature, and validity period. Closed PTWs are archived with a full audit trail.

AI Document Extraction

Upload a PSC deficiency report or external audit finding as a PDF or image. NavSight Pro uses AI to automatically read the document and extract deficiency items, creating draft QHSE records for your review. This eliminates manual re-entry of external inspection findings.

📁ISM / SMS

Non-conformity lifecycle

Non-conformities follow a structured lifecycle: Raised → Assigned → Corrective Action → Root Cause → Preventive Action → Closed. All stages are timestamped and attributed to the responsible user. NCs that are overdue automatically appear in the Fleet Overview Open Issues KPI and in alert emails.

Internal audits

Schedule internal ISM audits under ISM → Audits. Set the audit date, lead auditor, scope, and vessels to be audited. After the audit, record findings, observations, and corrective actions. The system tracks due dates for close-out and generates the audit report PDF.

🔒ISPS Security

Security levels

Update the current ISPS security level (1, 2, or 3) for each vessel under ISPS → Security Level. Changes are logged with the date, time, reason, and the officer who authorised the change.

Security drills

Log mandatory ISPS security drills — these must be conducted at least every three months. Record the drill type (ship/port interface, threat response, etc.), participants, and outcome. Overdue drills are flagged in the module dashboard.

🚨Incident Reporting

Incident categories (IMO)

TRCF and LTIF

NavSight Pro automatically calculates the Total Recordable Case Frequency (TRCF) and Lost Time Injury Frequency (LTIF) for your fleet based on reported incidents and the exposure hours entered monthly. These KPIs appear in the Incident module dashboard and are included in the fleet incident summary report.

🔍Vetting (SIRE 2.0 / CDI)

SIRE 2.0 pre-inspection workflow

1. 1
   Create inspection recordUnder Vetting → New Inspection, enter the inspection date, inspector company (Shell, BP, ExxonMobil, etc.), and vessel.
2. 2
   Complete the PIQThe Pre-Inspection Questionnaire (PIQ) covers vessel particulars, equipment, certificates, and recent history. NavSight Pro prefills data from other modules where available.
3. 3
   Upload vessel photographsAttach the required SIRE 2.0 photograph set (mooring, accommodation, deck, engine room, bridge, etc.). The Vessel Submission Portal can be used to collect photos directly from the vessel without the crew needing a platform account.
4. 4
   Record observationsAfter the inspection, record each observation with its SIRE chapter reference, description, severity, and close-out action. Track the close-out deadline.
5. 5
   Track oil major approvalUpdate the oil major approval status for each major (Shell, BP, ExxonMobil, Total, Chevron, etc.). The fleet readiness score is updated automatically.

📊Reports & Exports

Available reports

Generating a report

1. 1
   Go to ReportsClick Reports in the left sidebar of the application.
2. 2
   Select the report type and parametersChoose the vessel(s), date range, and any filters relevant to the report.
3. 3
   Click Generate / DownloadThe report downloads immediately as a PDF or Excel file. PDF reports include the NavSight Pro header, vessel details, company name, and generation timestamp.

🔔Alerts

Configuring alerts

Go to Settings → Alert Settings to configure:

• Certificate expiry thresholds — default 90, 60, and 30 days. You can add or remove thresholds.
• Alert recipients — add any number of email addresses to receive alerts. Alerts go to all recipients regardless of whether they have a NavSight Pro account.
• Module-specific alerts — enable or disable alert types per module (overdue PMS jobs, open NCRs, overdue drill records, etc.).

👤Team Management

Inviting a team member

1. 1
   Go to Settings → TeamOpen the Settings menu from the left sidebar and select Team Management.
2. 2
   Click Invite MemberEnter the person's work email address and select their role (Manager, Officer, or Crew).
3. 3
   They accept the inviteThe invitee receives an email with a secure link to set their password and join your company account. The link expires in 48 hours.

Changing roles and removing access

Admins can change a team member's role at any time from the Team page. To remove access, click Deactivate next to the user. Deactivated users cannot log in but their historical records remain intact for audit purposes.

🔗Vessel Submission Portal

The Vessel Submission Portal allows vessel crew to upload data directly to NavSight Pro without requiring a platform account. This is primarily used for SIRE 2.0 photograph submissions and PIQ answers ahead of an inspection.

How to use the portal

1. 1
   Generate a submission linkIn the Vetting module, open an inspection record and click Send Vessel Link. Enter the Master's or officer's email address and set an expiry date for the link.
2. 2
   Vessel receives the secure linkThe vessel receives an email with a one-time-use secure URL. No account or password is required to open the portal.
3. 3
   Crew uploads photographs and answers PIQThe vessel officer uploads the required SIRE photographs (labelled by category) and completes the PIQ sections. Uploads go directly into the inspection record in NavSight Pro.
4. 4
   Shore team reviews and approvesOnce submitted, you receive a notification. Review the uploaded photographs and PIQ answers directly in the Vetting module. Request re-submission of any unsatisfactory photographs before the inspection date.

⚡Ship–Shore Workflow Engine

The Ship–Shore Workflow Engine is the backbone of AI-41. It connects every safety and compliance record submitted by crew to the office review process — with a full timeline, discussion thread, evidence gallery, SLA tracking, and NavMate intelligence — across every module (QHSE, PSC, PMS, Certificates, and more).

How it works

1. 1
   Crew submits a recordUsing the NavSight Vessel portal (QHSE, Safety Meeting, LOTO, Observation, etc.). The record is created in the database and a workflow instance is created immediately.
2. 2
   Office is notifiedThe Workflow Center badge increments. The submission appears in the All Workflows queue with stage submitted.
3. 3
   Office reviews and actsThe reviewer clicks the submission, reads the timeline, reviews evidence, replies in the discussion thread, and advances the stage (Start Review → Approve, or Return to Vessel with a reason).
4. 4
   Crew respondsIf returned, crew sees it highlighted in My Tasks. They add a note or upload additional evidence, then resubmit. The office is notified and can re-review.
5. 5
   Closure and verificationOffice approves → crew marks as implemented → office verifies → workflow is closed. Every stage change is permanently logged in the timeline.

Crew Flow — NavSight Vessel Portal

Crew access the workflow engine through two dedicated pages in the Overview module of the vessel portal (visible to all crew regardless of subscribed modules).

My Tasks

Shows all workflow instances where crew action is required — i.e., the office has returned a submission or requested additional information. Cards are colour-coded by priority and show the SLA countdown. Unread office messages are flagged with a red badge.

• Click any card to open the full Workflow Detail.
• Resubmit a returned record by adding a note and clicking Resubmit.
• Mark corrective actions as implemented once work is complete.

My Submissions

An audit trail of every record the vessel has submitted, across all modules. Shows current stage, priority, SLA due date, and unread office comment count.

• Click any row to open the Workflow Detail.
• Use this page to track whether a submission has been approved, returned, or is still under review.

Workflow Detail (inline)

Opens inside the portal — not a popup. Contains:

• Header card — module badge, stage chip, priority, SLA status, assigned reviewer.
• Action buttons — context-sensitive: Resubmit (if stage = returned), Mark Implemented (if stage = approved).
• Timeline — every stage change, comment, and evidence upload in chronological order.
• Discussion — two-way messaging with the office. Unread messages highlighted.
• Evidence Gallery — view all uploaded files. Drag-and-drop or click to upload new evidence (max 50 MB per file). Photos, PDFs, Word, Excel, and video all supported.

Office Flow — Workflow Center

The Workflow Center is a global hub in the NavSight Pro sidebar, accessible under the same entry regardless of which module originated the submission.

SLA Summary Bar

The top of the queue shows four counters: Total Open, SLA Breached (red), At Risk (due in <24h, amber), and Healthy (green). These update on every load.

Module Tabs

Filter the queue by module: All | QHSE | PSC | Vetting | PMS | Certificates. The All tab shows everything regardless of module. Each tab only shows records that have a live workflow instance.

Queue Cards

Each card shows: module badge, stage chip, SLA chip (if breached or <24h), unread crew message count, title, vessel name, submission date, priority, and assigned reviewer. Click any card to open the Workflow Detail panel.

Workflow Detail Panel (inline)

Contains the same sections as the vessel side, plus office-exclusive capabilities:

• Stage Advance buttons — Start Review, Approve, Return to Vessel (requires a reason), Verify Implementation, Close Workflow. Only valid transitions for the current stage are shown.
• Assign Reviewer — Dropdown of all team members. Select and click Assign to route the review. The assigned name appears on the queue card and in the timeline.
• Timeline — every event logged: stage changes (who, when, note), comments, evidence uploads, reviewer assignments, SLA breaches.
• Discussion thread — send messages directly to the vessel. Messages appear in the crew's My Tasks discussion thread.
• Evidence Gallery — view and download all files. Office can also upload additional evidence (e.g., corrective action reports, photographs).

NavMate — Workflow Queries

NavMate has full awareness of the Workflow Engine. It loads the company's open workflow instances, scores them by urgency, and can answer questions across all modules.

Example Questions

• "How many workflows are SLA breached?" — Returns total breached count and the top 5 by urgency.
• "Show me my office queue." — Lists open workflows waiting on office action, sorted by urgency score.
• "Which vessels have returned items?" — Lists submissions returned to crew, grouped by vessel.
• "What QHSE workflows are still open?" — Filters by module.
• "Are there any critical priority workflows?" — Returns critical-priority open items.
• "What is the workflow status for MV Example?" — Returns per-vessel workflow summary.
• "How many workflows are at risk of breaching SLA?" — Returns at_risk count (due within 24h).

🤖NavMate

Access NavMate at any time by clicking the 🤖 button in the bottom-right corner of the platform, or by pressing Alt + C.

What NavMate Can Do

Example Questions

NavMate understands natural language. Ask in plain English — the way you would ask a colleague.

Understanding NavMate Responses

Every professional NavMate response follows a structured format to help you act on the information quickly.

Risk Levels

NavMate uses four risk levels in responses. These are based on operational significance within the maritime context.

Source Badges

NavMate responses include source references at the bottom of the card, indicating which part of NavSight Pro the data was drawn from. This ensures full transparency and traceability.

Follow-Up Suggestions

After each response, NavMate may suggest related follow-up questions at the bottom of the card. These are generated based on the context of your query and help you explore the topic further without having to think of the next question. Simply click a suggestion to send it instantly.

Tips for Better Results

NavMate responds better to specific, natural language questions. Here are examples of how to phrase questions for the best results.

Best Practices

Limitations

NavMate is a powerful tool but it is important to understand its scope:

🛒Procurement

The Procurement module manages the full lifecycle of vessel requisitions — from a crew member raising a spare-parts request on the vessel portal through to purchase order issuance, delivery, and receipt confirmation. It integrates with PMS (defects and job cards) and includes a dedicated operator workspace, RFQ/supplier workflow, and analytics dashboard.

Overview & Status Machine

Every requisition follows a defined lifecycle:

Vessel Requisitions

Crew log in to the Vessel Portal and open the Procurement tab. They can:

• Create a new requisition: enter title, department, priority, and required date
• Add line items: description, quantity, unit, and optional IMPA code
• Attach supporting files and add comments for the office team
• Save as draft and return to edit before submitting
• Submit to office — triggers an in-app notification to the operator team
• View status updates and office comments in real time

Procurement Workflow (Office Side)

From the Procurement Workspace in the main platform, operators handle the full lifecycle:

1. Pending Review tab — lists all submitted requisitions awaiting action. Click to open, review items, and approve or reject.
2. RFQ tab — send a Request for Quotation to one or more suppliers. Each supplier receives the item list.
3. Quotes tab — receive and enter supplier quotes. The side-by-side comparison view highlights the lowest price per item.
4. Orders tab — after selecting a quote, issue a Purchase Order. Status advances to ordered and the vessel is notified.
5. Deliveries tab — track incoming deliveries. Mark partial or full delivery; vessel crew confirm receipt from their portal.

Operator Workspace

The Procurement Workspace (accessible from the main sidebar) organises work into tabs:

Requisition Review

When an operator opens a requisition, the detail panel shows:

• Requisition header: vessel, department, priority, required date, and source
• Line items table with IMPA codes and linked PMS equipment (if applicable)
• Activity history: all status changes with timestamps and actor
• Ship-shore comments thread: real-time messaging between vessel crew and operators
• Attachments: upload and download supporting documents

Operators can approve (advance to office_review → quoted pipeline) or reject (with a mandatory rejection reason). The vessel crew see the rejection reason displayed as a red banner on their portal.

Suppliers

Supplier records are managed from the Suppliers panel within the Procurement Workspace. Each supplier record includes:

• Company name, contact name, email, phone
• Category (e.g., Marine Equipment, Lubricants, Safety Equipment)
• Country and notes

Suppliers are company-scoped — your supplier list is private to your organisation and not visible to other NavSight Pro customers.

RFQ & Quotes

To send an RFQ, open a requisition in office_review status and click Send RFQ. Select one or more suppliers from your supplier list. When quotes are received:

1. Click Add Quote and enter the supplier's reference number, validity date, and currency
2. Fill in the unit price and notes for each line item
3. Save the quote — status advances to quoted
4. Use the Compare Quotes view to see all quotes side-by-side; the lowest price per item is highlighted
5. Click Select Quote to mark the winning quote — status advances to approved

Purchase Orders

Once a quote is selected, issue the Purchase Order:

1. Click Issue PO from the requisition detail panel
2. Enter the PO number, expected delivery date, and any PO notes
3. Status advances to ordered and the vessel receives a notification

The PO card is visible to the vessel crew in their Procurement tab, showing PO number, supplier, and expected delivery date.

Delivery

Operators update delivery status from the Deliveries tab:

• Click Record Delivery and enter per-item quantities received
• If all quantities match the ordered amount, status advances to delivered
• If some items are still outstanding, status becomes partially_delivered
• Quantity delivered is capped at quantity ordered — no over-delivery is permitted

Vessel Receipt Confirmation

After delivery is recorded by the office, the vessel crew must confirm receipt:

1. In the Vessel Portal Procurement tab, open the delivered requisition
2. The PO card shows a Confirm Receipt button
3. Crew enter per-item quantities actually received onboard, received-by name, and receipt remarks
4. Submit — the receipt is logged and the office is notified

PMS Integration

Procurement integrates directly with the PMS module in two ways:

Linked defect or job card details are shown on the requisition detail panel, giving operators full context for the parts request.

Comments & Attachments

Every requisition has a ship-shore communication thread:

• Comments: vessel crew and operators post messages that are time-stamped and attributed. Both parties see the full thread.
• Attachments: upload images, PDFs, or datasheets. Files are stored in Cloudflare R2 and linked to the requisition.

Comments and attachments persist through all status changes and are visible in the activity history.

Procurement History (IMPA-Ready)

The Item History tab aggregates all previously ordered items across all requisitions for your company. Use it to:

• Search items by description or IMPA code
• See how frequently an item has been ordered and on which vessels
• Copy an item directly into a new requisition using the Use Item button on the vessel portal

This eliminates re-entry errors and builds a de facto parts catalogue from your real order history — no separate catalogue maintenance required.

Analytics Dashboard

The Analytics tab provides fleet-wide procurement intelligence:

Filter the analytics by date range, vessel, or department using the filter bar. Preset options (Last 30 / 90 / 365 days) are available for quick access.

Security & Access Control

• Vessel crew can only see their own vessel's requisitions, identified by MMSI. They cannot view requisitions from other vessels.
• Office users see all requisitions for their company. Cross-company data access is not possible.
• Quote line items are validated against the requisition before saving — no cross-requisition item references are permitted.
• Delivery quantities are capped server-side at the ordered quantity — over-delivery cannot be recorded.
• All company_id values are sourced from the authenticated JWT — never from request parameters.

❓Frequently Asked Questions

NavMate

What is NavMate?

NavMate is the AI-powered maritime intelligence assistant built into NavSight Pro. It reads your live fleet data and answers questions in natural language — covering vetting, PSC, certificates, maintenance, compliance, and more.

How does NavMate work?

NavMate uses a large language model (Claude by Anthropic) combined with real-time access to your NavSight Pro fleet data. When you ask a question, NavMate retrieves the relevant records, interprets them in a maritime operational context, and composes a structured response with risk assessment and recommended actions.

What information can NavMate access?

NavMate has access to all data stored within your NavSight Pro account — fleet overview, vetting records, PSC inspections, certificates, maintenance jobs, compliance modules (ISM, ISPS, MARPOL, SOLAS, QHSE), incidents, and crew data. It cannot access data from other companies or external databases.

Does NavMate use live fleet data?

Yes. NavMate reads from your NavSight Pro database in real time. When you ask about overdue certificates or upcoming inspections, the answer reflects the current state of your records — not a snapshot from yesterday.

How are risk levels determined?

NavMate assesses risk based on operational significance: expiry timelines, PSC deficiency severity, vetting observation close-out status, and regulatory deadlines. Risk levels (Critical, High, Medium, Low) are contextual — a certificate expiring in 5 days is Critical; one expiring in 60 days is Medium.

Can NavMate compare vessels?

Yes. You can ask NavMate to compare vessels across any data dimension — PSC performance, certificate compliance, vetting readiness, maintenance backlog, or open deficiencies. For example: "Compare PSC detention history across all vessels."

Can NavMate generate executive reports?

NavMate can generate narrative summaries and operational insights suitable for management briefings. For formatted PDF/Excel reports, use the Reports module, which produces professionally formatted documents with your company branding.

What do source badges mean?

Source badges appear at the bottom of NavMate responses and indicate which part of NavSight Pro the data was drawn from (e.g. "Vetting Records", "PSC History", "Certificate Register"). They provide traceability so you can verify the underlying data if needed.

Can I export NavMate responses?

NavMate responses can be copied using the copy button in the response card header. For formatted exports, use the Reports module to generate PDF documents from the same underlying data.

Does NavMate remember previous questions?

NavMate maintains context within a single conversation session — so you can ask follow-up questions without repeating context. Conversation history is accessible via the 🕐 History button in the NavMate panel. Starting a new conversation (✏️ New) clears the current context.

Is my data secure when using NavMate?

Yes. All NavMate queries are processed within NavSight Pro's secure infrastructure. Your fleet data is never shared with third parties. The AI model (Claude by Anthropic) does not retain or train on your company's data between sessions.

Does NavMate replace superintendent judgement?

No. NavMate is a decision-support tool. It provides data-driven insights and operational context to help qualified maritime professionals make better-informed decisions faster. The judgement of your DPA, vetting superintendent, and technical superintendent remains paramount.

Platform

Can I import data from my existing spreadsheets?

Yes. Vessels can be imported via CSV using the template available in My Vessels → Import. Certificate data can also be bulk-imported via Excel. For MARPOL ORB entries and rest hour data, manual entry is required as these records must be verified by an officer.

What happens after the 90-day free trial?

At the end of your trial, all your data remains intact. You will be prompted to activate a subscription to continue. Pricing is per module, per vessel. You can contact support@navsightpro.com for a tailored quote.

Is data stored securely?

Yes. All data is stored on enterprise cloud infrastructure with SSL/TLS encryption in transit. Your company's data is fully isolated from other companies. NavSight Pro does not sell or share data with third parties. Documents are stored in Cloudflare R2 with access-controlled URLs.

Can I access NavSight Pro on a vessel with limited internet?

NavSight Pro is a cloud-based platform and requires an internet connection. For vessels with VSAT or low-bandwidth connections, the platform is optimised for minimal data transfer. Rest hour data and ORB entries can be entered in batch when connectivity is available.

How do I generate a report for a PSC inspection?

Go to Reports → PSC Readiness Report, select the vessel, and click Generate PDF. The report shows certificate status, outstanding deficiencies, drill compliance, and STCW rest hour summary on a single page suitable for presenting to a PSC officer.

Who do I contact for support?

Email support@navsightpro.com. We respond within one business day. For urgent issues during business hours, include [URGENT] in the subject line.

NavSight Pro

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